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Honesty and Integrity
This is our most fundamental and essential philosophy. We speak the truth; we don’t exaggerate or show off. We don’t make promises lightly to our customers, but once made, we fulfill them at any cost and go all out. In our dealings with competitors, we compete wholeheartedly within legal boundaries and respect their intellectual property. When selecting and cooperating with suppliers, we maintain an objective, honest, and fair attitude. Within the company, we strictly prohibit corruption and factions. The primary criteria for hiring are character and ability, not “connections.”
Commitment
We uphold commitments to customers, suppliers, employees, shareholders, and society. All these stakeholders are crucial to TSMC’s success, and we strive to take care of their interests. Similarly, we expect all stakeholders to honor their commitments.
Innovation
Innovation is the source of our growth. We pursue comprehensive innovation in strategy, marketing, management, technology, manufacturing, and more. Innovation is not just about having new ideas; it also requires execution and making changes; otherwise, it’s just wishful thinking without benefits.
Customer Trust
Customers are our partners, so we prioritize their needs. We consider the competitiveness of our customers as TSMC’s competitiveness, and the success of our customers is also the success of TSMC. We work hard to build profound partnerships with customers and become a trusted and crucial long-term partner for their success.
Focus on Core Business
Our core business is rapidly evolving, and as long as we can concentrate our efforts and actively engage in the research of our core business, the development potential is limitless. Therefore, we must stay focused and go all out to achieve the greatest success in our core business.
Expanding into the Global Market with an International Approach
Our vision extends beyond regional boundaries; we aim for a global market presence rather than confining ourselves to Southeast Asia or any specific region. The semiconductor industry transcends borders, and major players worldwide have set their sights on global expansion. Our strongest competitors also hail from overseas. To survive domestically and excel, it’s imperative that we establish competitiveness on the world stage. While our roots are in Taiwan, the significance of international operations lies in establishing bases in major global markets. To accommodate the diverse cultural needs of international development, we actively recruit talent regardless of nationality.
Emphasizing Long-Term Strategies for Sustainable Operations
We understand that sustainable business operations are akin to running a marathon, requiring a combination of speed, endurance, and strategic planning, rather than short-distance sprints. Adhering to the principle of “forewarned is forearmed,” effective long-term strategic planning and execution reduce the need for short-term, hasty actions. Therefore, in addition to annually outlining a five-year strategic plan, we strive for a high degree of implementation in our daily work to achieve long-term success and returns.
Customers as Partners
From the outset, we position customers as partners and avoid competing with them. This positioning has been a key factor in our past success and is crucial for our continued growth. We consider our customers’ competitiveness as our own, and their success is tantamount to our success.
Quality as the Guiding Principle in Work and Service
Quality is the responsibility of every employee in our company, whether internally or externally. Every entity we serve is a “customer,” and “customer satisfaction” equates to “quality.”
In our company, quality is upheld by each employee, pursuing excellence with a meticulous attitude toward every task. Continuous reflection, improvement, and the pursuit of “customer satisfaction” constitute the tangible practice of the principle that “quality is the guiding principle in our work and service.”
Encouraging Innovation Across All Fronts to Ensure High Corporate Vitality
Innovation is our lifeblood. If we cease to innovate, we will quickly face decline and failure. Innovation is not only sought in technology but also emphasized in planning, marketing, management, and other aspects. Naturally, actively building and accumulating the company’s intellectual property is indispensable.
We must maintain a company filled with vitality and energy, fostering a proactive, efficient approach to adapt to the ever-changing nature of the industry.
Creating a Challenging and Enjoyable Work Environment
We believe that for most colleagues, a work environment that is challenging, fosters continuous learning, and is enjoyable is more important than monetary rewards. We aim to collaboratively shape and maintain such an environment to attract and retain like-minded and exceptionally talented individuals.
Establishing an Open Management Model
We seek to cultivate a communicative environment by establishing an open management model. “Open” signifies colleagues treating each other with integrity, candor, and cooperation. Colleagues are open to receiving feedback and improving themselves. Moreover, through a collaborative approach that gathers diverse perspectives, decisions are made with unity, disregarding individual differences, and focusing efforts towards a common goal.
